Your store is losing revenue in five specific places. Automatically.

We deploy AI agents directly into your ecommerce store. Abandoned carts recovered. Support tickets resolved. Returns handled. Stock watched. Repeat purchases earned. Not a chatbot bolted onto your site: agents that read your live store data and act on it.

5
Agents, one per revenue leak
2 min
From cart abandonment to message
4–6 wks
Deployment from kickoff to live
Monthly
Reporting on recovered revenue
The five revenue leaks

Most stores are losing revenue through five specific holes.

These are industry benchmarks, not your numbers. The audit replaces every one of them with what the leak is actually costing your store.

70%
Cart abandonment

Most brands have no recovery system at all, or send a generic email twenty-four hours later, far too slow to catch anyone who was still deciding.

Industry average
40–60%
WISMO tickets

That share of your support inbox is a question a computer should be answering in under ten seconds, from data you already hold in Shopify and the carrier's system.

Share of support volume
10%+
Returns, by hand

Every manually handled return is wasted team time, lost margin, and customer goodwill sitting at risk while it waits for someone to get to it.

Typical return rate
20–50%
Stockout errors

Largely avoidable with forecasting. A five-day stockout on your bestseller costs more than a month of the retainer that would have prevented it.

Avoidable share
5–7x
Repeat cost gap

Acquiring a customer costs five to seven times more than retaining one, and most brands still leave the entire post-purchase window to chance.

Acquisition vs retention
How we operate

Deployed into the store you already run.

01
Deployed, not installed

No new dashboard for your team to learn and no tool for you to configure and maintain. The agents plug into the store, the WhatsApp line and the inbox you already run.

02
Managed, not handed over

We monitor performance daily, tune what drifts and fix what breaks. You get a monthly report on recovered revenue and hours saved, in your numbers.

03
Seamless integration

Klaviyo still sends your emails; our agents decide when and what. Gorgias still holds your inbox; WISMO clears most tickets before they ever reach it.

Our AI agents

One agent for every revenue leak.

Deploy the whole stack, or start with cart recovery and WISMO, the fastest path to recovered revenue, and add the rest as they pay for themselves.

01
Cart Recovery

Detects abandonment in real time and sends a personalised WhatsApp or SMS within two minutes. Dynamic discounting protects your margin: a code goes out only when the cart actually needs one.

  • Real-time abandonment detection on live sessions, not a nightly export
  • A message inside two minutes, against an industry norm of two hours by email
  • Discount sized to the cart value, and withheld entirely when it is not needed
  • Message references the actual items left behind, not a generic reminder
02
WISMO · Where Is My Order

Answers every "where is my order?" automatically from live Shopify and carrier data, across WhatsApp, email and chat. Genuine edge cases escalate to a human with full context attached.

  • Reads the real order and carrier record before answering, so it never guesses
  • Works across WhatsApp, email and on-site chat from one agent
  • Clears the queries that make up 40 to 60% of a typical support inbox
  • Escalations arrive with the order, the thread and the customer history attached
03
Returns & Refunds

Validates eligibility against your return policy, initiates refunds or exchanges, and generates return labels. Your team only touches the complicated ones.

  • Your policy logic encoded once, then applied consistently on every request
  • Refund or exchange initiated automatically once eligibility clears
  • Return shipping labels generated and sent without a human in the chain
  • Exceptions routed to your team with the reason and the evidence attached
04
Inventory Intelligence

Monitors stock in real time, sends reorder alerts before stockouts, notifies interested customers when items come back, and flags slow movers for markdown.

  • Reorder alerts fired before the shelf empties, based on actual sell-through
  • Back-in-stock notifications to the specific customers who asked
  • Slow movers flagged for markdown before they tie up working capital
  • One live stock position, so the storefront matches what you actually hold
05
Post-Purchase & Reviews

Review requests at the right moment, upsell and cross-sell after delivery, and re-engagement for lapsed customers. All in your brand voice, not a template.

  • Review request timed to delivery, not to checkout, so it actually gets answered
  • Cross-sell matched to what the customer just bought and when it will run out
  • Win-back sequences for customers who have gone quiet past their usual cycle
  • Every message written in your brand voice and approved before it goes live
Track record

Implementations across the whole chain.

Ten engagements across nine sectors, delivered with our Mumbai delivery partner. Client names and the full case records come out on the call.

Discover
A premium home-textiles D2C brand: intent-aware product discovery replaced keyword search, so "cosy bedroom look" returns styled solutions instead of product names. A sustainable fashion label: brand and product pages rebuilt on verifiable evidence, with zero unsupported claims left standing.
Convert
An investment platform: sign-up drop-off cut with single-action steps, trust signals at sensitive data moments, and a visible progress indicator. A financial-education platform: dense content rebuilt as bite-size modules that learners actually finish.
Fulfil
A resale fashion retailer: AI pricing with live Shopify sync at 3,500+ units a month, at roughly five seconds per item. A premium home-textiles brand: the courier's generic tracking link replaced with branded delivery tracking in the brand's own voice.
Retain
A live-events brand: automated post-event ROI reporting and an early-renewal pipeline doubled sponsor retention within two editions, and cut ops time per edition by 60%. Swap sponsors for customers and it is your post-purchase flow.
Operate
A creative talent marketplace: 70% of manual work removed and the founder out of the delivery loop. An engineered-formwork manufacturer: one real-time command board, zero data silos. A search fund: pipeline systemised, zero deals falling through the gaps.
Case study · customer experience

Five AI features across one D2C storefront.

Premium home textiles · D2C retail · 2026 · delivered with our Mumbai delivery partner
  • Intent-aware search that surfaces what customers mean: "cosy bedroom look" returns styled solutions, not product names
  • Recommendations tuned to browsing history, room type and lifestyle signals, so every visit feels curated rather than generic
  • An AI room visualiser: customers place a bedsheet or rug in their own room before they buy, closing the confidence gap that drives returns
  • Colour and texture matching that styles whole-room looks across categories, lifting basket size
  • Branded order and delivery tracking that replaces the courier's generic link with the brand's own voice
The playbook

This is the end-to-end playbook for a D2C storefront: discovery, product-page confidence, and the post-purchase window your courier currently owns, working as one system rather than five disconnected features.

5
AI features live
Discovery to delivery
Zero
Generic recommendations
Personalised every visit
Full
Journey covered
Pre and post purchase
Case study · inventory & pricing ops

From founder-only pricing to a five-second AI intake.

Resale fashion · 3,500+ units a month · Shopify · 2026 · delivered with our Mumbai delivery partner
  • An AI pricing engine reads a photo for brand, condition and rarity, then checks live resale market prices across platforms
  • It returns a price band per item; staff accept or override in one tap, and every override retrains the model
  • Confirmed prices sync straight to the Shopify storefront, so online inventory finally matches reality
  • A WhatsApp seller bot gives instant AI price estimates per item before anyone walks into the store
  • Built and live in a four-week sprint, with SOPs and staff training included
In your store

Wherever product data enters your store: intake, repricing, supplier quotes: an agent can do the lookup, propose the number, and keep Shopify in sync while your team keeps the final say.

~5 sec
Per-item intake
Consistent and delegatable
3,500+
Units a month
Processed by AI
Zero
Manual pricing decisions
Post launch
How it works

From first conversation to live agents in eight to twelve weeks.

Of which the build itself is four to six weeks. The rest is diagnosis and scoping, which is the part that decides whether the build is worth doing at all.

01
Week 1
Discovery

Every leak mapped and the ROI modelled per agent, in your numbers, before you commit to anything. If we cannot show a clear case, the fee comes back.

You get: a leak map and a deployment roadmap.
02
Weeks 2 to 6
Deployment

We build and deploy the agents that apply, always starting with cart recovery and WISMO: the fastest path to recovered revenue.

You get: live agents inside your store.
03
Ongoing
Management

We monitor and optimise. You own the agents, we run them. No long-term lock-in. If something breaks, it is our problem to fix.

You get: monthly recovered-revenue reporting.
Common questions

What every founder asks before signing.

What does this cost?

Every engagement is priced from the audit, not from a menu, so we do not publish a rate card. The shape is always the same: a one-time AI operations audit, then deployment of the agents that apply, then a monthly management retainer with no long-term lock-in.

The audit gives you a full store operations map, all five leaks quantified in your numbers, an ROI projection per agent, and a priority deployment roadmap. If we cannot show a clear ROI case, the audit fee is refunded in full. Exact figures come on the discovery call, before anything is signed.

We already use Klaviyo or Gorgias.

We integrate with those tools, we do not replace them. Klaviyo sends your emails; our agents decide when and what to send. Gorgias manages your inbox; WISMO handles most tickets before they reach it. We sit upstream of your existing stack.

We tried an automation tool. It did not work.

That is exactly why we do not sell tools. Tools require you to configure and maintain them. We deploy and manage the agents for you: you own them, we run them. When something breaks, it is our problem to fix.

Can our developer do this?

Your developer builds Shopify themes. A production-grade agent that handles thousands of conversations, respects return-policy logic and integrates with carrier APIs is a different specialisation entirely, and it needs monitoring after launch, which is the part in-house builds usually drop.

How do we know the ROI will be there?

That is what the audit is for. We map your specific store and tell you what each agent would recover before you commit. If we cannot show a clear ROI case, we refund the audit fee entirely.

Do we have to take all five agents?

No. Most stores start with cart recovery and WISMO, because those are the two fastest paths to recovered revenue and the easiest to measure. The rest get added as each one pays for itself. The audit tells you the order.